Quality Management System



BoMRA is committed to implementing a Quality Management System (QMS) in order to coordinate and direct the organisation’s activities and adequately execute its regulatory mandate. In implementing QMS we expect to continually improve the efficiency and effectiveness of our processes and thereby meet and exceed our customer needs and stakeholder requirements.


Our Quality Management Unit has thus been mandated to facilitate the implementation of the Quality Management System throughout the organisation in order for BoMRA to achieve International Organisation of Standardisation (ISO) certification and accreditation. This will assist BoMRA in achieving its Vision of being “The trusted Authority for excellence in medical products and cosmetics regulation”.

Quality Management
Quality Management

Operational Excellence

In addition to achieving operational excellence, BoMRA will continually improve on its Safety, Health and Environment Management (SHE) to ensure that all matters relating to the safety of operations, the health of employees, and the environments in which they work in are conducive to promoting high performance, innovation and continuous improvement.

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Botswana Medicines Regulatory Authority regulates medicines, medical devices and cosmetics to promote human and animal health.

Quality Management